May 16, 2017 - The Turnitin services were experiencing service degradation late last night into early this morning. The service is normal now.
Blackboard may be unavailable during the following dates and times due to scheduled maintenance.
I am a STUDENT - What is my username and password?
Your username is the same thing as your computer login (or the first part of your email address). If you are not sure what your email address is, your parents can find this under their Family Access login (see topic below for assistance).
Your password will be different depending on your grade level. For grades K-4, your password will be the letters "hse" followed by your birth date in 6-digit format. For grades 5-12, your password will be the letters "Hse" followed by your birth date in 6-digit format. If you updated your password last year, it should still be the same as what you set. It is STRONGLY recommended that you change your password once you login by clicking your name in the top right.
Once you login, it is strongly recommended that you change your password by clicking on your name in the upper right and then click settings, personal information, change password.
Example #1 - a 10th grade student named John Doe with a birth date of January 1st, 1999 might have the username DOEJOH000 and the password Hse010199.
Example #2 - a 4th grade student named James Smith with a birth date of August 22nd, 2005 might have the username SMITHJAM000 and the password hse082205.
I am a PARENT - What is my username and password?
Parents login using their child's credentials as outlined above.
I am a TEACHER - What is my and password?
Your username should be your computer login / email prefix. If you are not sure what your password to Blackboard is, please submit a ticket to have it reset.
Do I need to sign up for Blackboard?
No. Students are automatically granted a blackboard account and will have access to their courses within 3 days after enrollment.
I do not know my child's email address or Blackboard login name.
You can find your child's HSE email address listed on your Family Access login under the "Student Info" option on the left. The email should be listed next to the picture. That is also their computer and Blackboard username (minus the @hsestudents.org). If you do not see an email address listed there, please contact your school's front office for assistance.
My password is not working.
By default, student accounts have their HSE email address listed in their contact information within Blackboard. You can request a password reset above by clicking "Forgot Password" using this email address. If this does not work, you can contact technical support via the methods listed below.
Teachers should submit a helpdesk ticket if they need a Blackboard password reset.
Getting Technical Assistance
If you are experiencing technical issues with Blackboard or have exhausted the above options, you can use this form to contact technical support. Please note, we cannot give out personal information such as student email addresses or answer questions about curriculum through this form. It is only for technical support.